Renter Management Software (RMS) is a complete leasing and communication management tool that takes care of renters from inquiry through renewals from one single, secure platform.
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Our Renter Management Software platform is fundamentally different from other multifamily CRMs to satisfy increased customer expectations, and reduce talent turnover and costs. We built our CRM around each renter, not the properties, making cross-selling your portfolio instant and seamless and driving max productivity and relief for teams.
Funnel has all of the information your teams need across your portfolio, no matter their location, in a single view. We give leasing teams a hand with AI and automation-powered follow-up, and keep them on the same page by logging communication no matter if it’s email, text, or a phone call. The results? Saving time and money, while also increasing your lead-to-lease conversions. Learn more
Our Virtual Assistant (VA) = your teams’ new BFF. Give your overstretched teams a hand, and take 80% of initial inquiries off their plate with our VA. Our AI solution engages, answers, and converts prospects through email, SMS, website chat, and voice in a quick, human-like manner (EVEN outside normal office hours). When it’s time to take the conversation a little further, it seamlessly hands the conversation to live agents through customizable preferences. Better still, our VA is built on our award-winning CRM, parsing answers and recording renter preferences to the guest card throughout the conversation — saving your teams from a manual lift. Learn more
A multifamily online leasing solution built to be as easy for teams and renters to navigate, as their favorite apps. Complete with the industry’s first FinTech integration that instantly verifies income and assets—no more reviewing W2s or paystubs.
Your teams can track every step of the application process from the Funnel portal, assisting prospects where needed. Faster sign times, mobile-first and common sense application screens, happy on-site teams, and even happier renters. Learn more
Our syndication software allows you to update your listings, in one place, and make changes by the property, floor, or unit across all major ILSs. Our direct integrations with ILSs ensure your listings display optimally every time, and that you’ll capture richer data from prospective renters. Prospects can view real-time, unit-level images, availability, and floorplans, as well as schedule tours with real-time agent availability. This provides the modern “ecommerce” apartment shopping experience, that empowers renters to understand if your community is their right next home. Learn more
Learn how Funnel transformed the renter experience for leading multifamily management companies.
Case Study
AI + automation create more “vested” renters, + increase their tour-to-lease conversion by 33%
Case Study
Funnel allows LCOR’s leasing teams to improve performance and boost job satisfaction
Podcast
Funnel allows Cortland to finally “operate how they want” and centralize to best serve renters
Stop losing revenue on inefficient operating models.
Stop paying for duplicative work that could be handled by AI.
Take the guesswork out of centralization. Funnel’s blueprint breaks down what you need to start centralizing right now.
