By the numbers.
increased compensation for
leasing teams
task time savings
realized operational savings
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Funnel’s single renter-centric guest card (only one guest card for each renter) places the renter at the center of every interaction. We built it this way because Funnel is more than a band-aid solution CRM. Don’t waste your time with smoke-and-mirrors solutions that promise efficiency with hyperlinked guest cards but deliver time-wasting workflows. Our unique data architecture unlocks the new operating model which includes multi-site operations, centralization, role specialization and cross-selling. All while creating a better experience for renters and efficiencies for teams.
A jack of all trades is a master of none. Leasing professionals have a ton of administrative tasks, which take them away from focusing on renters and residents. With Funnel’s unique renter-centric architecture and MyQueue dashboard, you can create tailored workflows and enable true role specialization for multi-site or portfolio-wide workflows. For example, if you have a dedicated renewal team, they can work through an automatically prioritized queue of renewal-related tasks across the portfolio from one dashboard. The results: dramatic efficiencies for operators, more enjoyable day-to-day for teams and renters who felt their entire experience was custom-built for them.
Centralization creates a better experience for renters, increases resident retention + bigger better jobs for your team. A centralized team answers initial questions, and then the renter is ready to tour they hand off to an onsite team delivering lease-worthy tours, who then hands off to a specialized team handling leasing and renewals. Our partner RMR group had a 15% increase in resident retention YOY after centralizing operations. At every step, the renter is dealing with experts with robust knowledge and proven, consistent communications to guide them home.
You shouldn’t have to choose between single point solutions that only make a portion of the renter journey better and legacy PMS players who were never originally intended for customer-facing software. Rather than repeating inefficient tasks at each community in your portfolio, bring multi-site workstreams to centralized or regional teams to create efficiencies at scale and unburden your overwhelmed teams.
Case Study
AI + automation create more “vested” renters, + increase their tour-to-lease conversion by 33%
Case Study
Funnel allows LCOR’s leasing teams to improve performance and boost job satisfaction
Podcast
Funnel allows Cortland to finally “operate how they want” and centralize to best serve renters
